Table of Contents

• Client Coordinator Job Flow Visualized
• Job Description
• Goals for Client Coordinator
• Daily Checklist
• One Touch System
• Phone Etiquette
• Office Etiquette
• FAQ- Frequently Asked Client Coordinator Questions and Answers
• Keyboard System
• (LMS) Leasing Maintenance Status
• (ILR) Internal Leasing Report
• (RML) Resident Move-in Ledger
• (PFR) Property For Rent Report
• Phone Calls
• Additional Tasks
• Scanning Documents
• Mail Handling
• Rent Collection
• Operating the Phone System
• Emergency Call-In Procedure
• Setting up a HOLIDAY IVR- Using a Digium Phone System