Customer Service Manual
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Training Process Videos
- Accounting Division Work Station
- M1 Solutions Software Overview
- Command Center Orientation
- Selecting the Ledger from the Command Center
- How to Search the Ledger
- Introduction to the Property Ledger
- How to Search for a Resident
- How to Perform a Resident Security Deposit Disbursement
- How to Generate the Property For Rent Report (PFR)
- How to Generate the Internal Leasing Report (ILR)
- How to Generate the Resident Move-In Ledger Report (RML)
- Resident Move-In Ledger
- Move-in & Move-out Inspections
- Move-Out Inspections (See Video For Process)
- Move-In Inspections (See Video for Process)
- Work Order Management
- Vendor Portal Overview
- VP-Work Order Management
- VP- Recurring Work Orders