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The First Walk Through documents the property immediately after a resident vacates in order to have supporting evidence behind any charges to the resident’s security deposit. The Final Walk Through documents the condition of the property prior to the new resident’s move in and will be compared to the property’s condition when that resident moves out and you conduct the property’s next First Walk Through.  

When completing a Final Walk Through, you will view the work orders issued so that you can check the work that has been completed against the work which you have requested.  (We recommend opening up a second browser so you have work order and items that were to be done on one browser and the one you’re filling out in another browser the final inspection this way you can tab back and forth very quickly) (See Video on this is best done) If you find some items are not done, you can circle them on the work order and call the Vendor back out to complete them while you’re at the property. If for some reason, a call back is impossible, you may need to delete the items from the invoice completely and not pay for the item(s). Alert accounting immediately as it may affect the resident’s security deposit refund.

Be sure you have received a “final” fax or email from the Vendor before going to the property.  If not, call to be sure they have completed the work.  If an owner is doing their own work, call the owner beforehand to be sure they have completed all work on time.  There is no sense in driving all the way to a property only to find out the work is not complete.

Final Inspection Walk Through is completed the same way the First Walk through Inspection was done. Follow the documentation procedures in the First Walk Through section of this manual.  Using the same procedures as the First Walk Through, you will complete a “Rehab Inspections (PCR)” report noting this is the Final Walk through Inspection.  The same procedure is also followed when videoing the property.

Upon entering the property, review that the work orders have been completed and in an acceptable manner, i.e., if a general clean was requested and you notice dirty blinds or light fixtures, you will need to call the Vendor and have them come back out to complete the job properly. It is at this time that you may periodically find something that you and the Vendor missed during the rehab.  Make a note of it, so that it can be completed prior to the new resident move in or, if deadlines are tight, immediately after the Move-in Inspection.

After you return to the office you can make your final updates in M1 (We Recommend in the field on the field tablet) as noted on your Rehab checklist. Follow up with the Vendor on any necessary items and complete your checklist.  If an owner has done their own work and has not completed all of the items or has not completed work to company standards, a work order may need to be issued to a The Company Vendor to be completed as needed.  The owner must be advised of their failure to comply with our recommendations. Advise the Leasing Department if the resident must be informed of any special circumstances prior to their move-in.  Take all paperwork and scan it into the property File Cabinet in M1.