Annual Inspections (See Video For Process)
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Company has agreed to provide every owner a complete inspection of their property on an annual basis that coincides with the anniversary of their contract. Prior to the month due, the annual inspection report in M1 will need to be generated. Properties will remain on the schedule until they are marked complete in M1. All of properties on the report are to be inspected in the following month. An annual letter (found in M1-letters-Annual Inspection) will need to be sent to the resident advising them of their scheduled time and date. Residents will also be able to view their upcoming inspection month via their M1 resident portal. (In the future these inspections will be automatically added to your personal M1 calendar).
All annual inspections must be completed prior to the end of the month due. “Completed” means the report has been mailed to the owners as well as uploaded into M1 file cabinet. You may email a PDF of the report to the owner if they want one. When residents do not cooperate in scheduling the inspection, you may be forced to post a 24 HR Notice to ENTER (found in the M1 Legal Documents) and complete the inspection without them being home. A resident can also give you permission to enter the property without them being there, if they choose. A neighbor or friend can also be present when the resident is unavailable. Children under the age of 18, without an adult present, cannot be alone during an annual inspection. You are not allowed to enter the property when there are minor children present without an adult.
An annual inspection is a general inspection of the interior and exterior of the property. You are making certain that everything is in good working order and are taking this opportunity to make recommendations for preventative as well as critical maintenance items. This may be one of the only times you will be able to view the interior of the property and evaluate the care the resident is taking of the house in regard to the property’s cleanliness, wear and tear items, painting, etc. You will be able to evaluate if additional people, not listed on the lease are living at the property, unauthorized or indoor pets are present and can take immediate action with the resident.
Although the inspection itself takes a short amount of time (typically 15-20 minutes), your report can prepare the owner for whether their next rehab costs will be substantial or not, or whether you will extend another lease option to the resident.
You can start your inspection by taking a photo of the front yard and will complete your inspection form by noting the property condition, starting from the front yard. Once inside, you will inspect the property from left to right. You will take a photo of the rear yard after inspecting. Address any compelling issues with the resident. Take many photos and especially of anything major that needs attention such as torn carpet or water damage. (Completed directly in the field from your laptop to issue work orders and complete your entire annual and send to your manager to approve before sending to the owner)
Once completed and mailed to the owner and uploaded into the M1 file cabinet.