How to Create a New Work Order
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From the Command Center:
- Select Command Center from the Tree
- Enter in the Street Name for the Property
- Then Click SEARCH
- Select the CC link for the correct property (multiple properties may show up if they share the same street name)
- Click on the New Work Order link under Maintenance Information
Creating and Issuing a New Work Order
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- Confirm the proper Property address appears
- Then click SAVE
- Verify if there are any Special Conditions to be aware of before issuing the work order
- Select a Title for the needed maintenance item from the Scroll Down List
- Type in a brief Description of the repair needed (if you have a price, enter in the box to the right);
- Then click ADD ITEM
- Confirm if there is a Home Warranty before selecting a vendor; if so assign the Work Order to the Home Warranty Company from the Drop-down Vendor List (Warrantee information should be recorded in the Property Detail and will auto-populate in the Other Information section of the Work Order)
- Select Vendor from Drop-down list
- Enter a Deadline for the vendor to complete the job by
- Then click SAVE
- To email the Work Order to a vendor, check-mark Email to Vendor before selecting PRINT PREVIEW (this will not open a PDF pop-up for a hard copy print out).
- Continue to the next screen and click SEND EMAIL, to send the work order.
Note: If you have multiple items needed to be repaired; Repeat Steps 4-6 for each item to add them separately so appear as different line items.