Leasing Manual
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Downloadable PDF Manual
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Introduction
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Getting Started
- Leasing Consultant Job Flow Visualized
- Leasing Training Checklist
- Job Description Breakdowns
- Job Description and Requirements
- Leasing Consultant Goals
- First Impressions
- Listening Skills
- Keyword Responses For A Positive Customer Service Experience
- Scripts Are They Really Necessary?
- Leasing Stadium Speech for New Owners
- FAQ- Frequently Asked Leasing Questions and Answers
- Sending Blind Emails To Your Prospective Clients
- Why Should A Client Rent From Our Company
- Features And Benefits
- Successful Elements
- Office Etiquette
- Phone Etiquette
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Initial 100 Days of Training
- The First 100 Days for Leasing Consultant / Applications
- Study Guide - 100 Most Asked Q&As in a Property Management Company Test
- M1 Solutions Software Overview
- One Touch System
- Review of the Leasing Training Manual
- Availability Dates / Rehab Process Algorithm
- (LMS) Leasing Maintenance Status
- (ILR) Internal Leasing Report
- (PFR) Property For Rent Report
- (RML) Resident Move-in Ledger
- Study Guide for Management Agreement Test
- Study Guide for Rental Agreement Test
- Keyboard System
- Overcoming Objections
- Additional Techniques For Overcoming Objections
- Leasing Process Workflow Training - Outlined
- New Prospective Resident Call / PRI
- Application Qualifications
- Planning Ahead
- Rently Training
- Rent Range Report
- Monthly Calendar of Leasing Tasks
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Process of a Prospective Resident
- Leasing Process Workflow Training - Outlined
- Checklist for Processing a New Prospective Resident
- Prospective Resident Inquiry (PRI)
- New Prospective Resident Call / PRI
- PRI Phone Process
- Setting The Appointment
- Appointment In The Office
- Viewing The Properties
- Asking For The Application
- Add and Submit an Application Online
- After A Prospective Resident Views One Or More Properties
- Processing New Applications
- Holding Deposit
- Preparation Of A New Lease
- Items to be inserted into Lease Form
- Signing Up a New Resident - Celebration Packet
- Signing The Lease
- New Resident Leasing Presentation - Version 3.0
- New Resident Leasing Presentation - Version 2.0
- Reputation Management
- Having A Locksmith Change The Locks
- Pay Lease CheckFreePay Card
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Reports Used by the Leasing Division
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Software Training Tutorials
- Adding A Property For Rent
- Introduction to the Prospective Resident Inquiry / PRI - Orientation
- List of Prospective Residents / PRI
- Upload Files to a Submitted Application
- How to Generate a Credit Screening Report
- Introduction to the Application Evaluation Detail Screen
- Introduction & Use of the Lease Input Detail Screen
- Generate Landlord and Employer Verifications
- Generate Debt to Income Calculations
- Generate Credit Screen Ratios
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Training Process Videos
- Leasing Division Work Station
- How to Generate the Internal Leasing Report (ILR)
- How to Generate the Resident Move-In Ledger Report (RML)
- How to Generate the Property For Rent Report (PFR)
- How to Add a New Prospective Resident / PRI
- How to Upload Files to a Submitted Application
- How to Add a New Prospective Resident / PRI
- How to Upload Files to a Submitted Application
- How to Navigate the Application Dashboard
- How to Navigate the Application Evaluation Screen
- How to Generate a Landlord or Employer Verification
- How to Generate a Credit Screening Report
- How to Generate the Debt to Income Calculations and Credit Screen Ratios
- How to Navigate and Use the Lease Input Detail
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Reviews
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Rently Showings