Maintenance Manual
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Downloadable PDF Manual
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Getting Started
- Introduction
- Property Inspector Job Description
- Property Inspector Job Flow Visualized
- Testing
- Training Checklist
- Components Of Maintenance
- Task Priority When Coming In From the Field
- PI Stadium speeches
- FAQ- Frequently Asked Maintenance Questions and Answers
- First 5 Days Training Checklist
- M1 Solutions Software Overview
- Review of the Maintenance Training Manual
- Availability Dates / Rehab Process Algorithm
- (LMS) Leasing Maintenance Status
- (ILR) Internal Leasing Report
- (RML) Resident Move-in Ledger
- Keyboard System
- One Touch System
- Phone Etiquette
- Office Etiquette
- Time Busters For The Property Inspector
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Initial 100 Days of Training
- The First 100 Days for Property Inspector / Customer Service
- Study Guide - 100 Most Asked Q&As in a Property Management Company Test
- Study Guide for Management Agreement Test
- Study Guide for Rental Agreement Test
- Property Inspector Processes
- Property Inspector Van Set Up
- Vehicle Maintenance
- Route Management
- Installing For Rent Yard Signs
- Monthly Exterior Inspection (See Video For Process)
- Notices
- Repairs
- Job Estimates
- Recommendations To Owners
- Equipment & Logs
- How to Create a New Work Order
- Issuing a Letter to an Owner or Resident
- Proofing Invoices
- Annual Inspections (See Video For Process)
- Where to Access the Maintenance Price List
- First Walk-Through (Vacant Property, Resident, Or Owner Move Out)
- First Walk Through (Owner Move-Out)
- How to Create a New Job Estimate
- How to Create a New Job Estimate & Converting to Work Orders
- Walk-Through Inspections (Rehab Process Schedule)
- Rehab Maintenance Checklist
- Video And Photo Documentation
- Completing Inspections
- Final Walk-Through Inspection (See Video For Process)
- Move-Out Inspections (See Video For Process)
- Move-In Inspections (See Video for Process)
- Annual Inspections
- Task Priority When Coming In From The Field
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Training Process Videos
- Maintenance Division Work Station
- Tablet Menu Overview
- (PCR) Property Condition Report
- (FWT) First Walk Through Rehab Inspection Overview Process
- (FWT) How to Input Data for the First Walk Through in the M1 Solutions Software
- (FINAL) Final Walk Through Rehab Inspection Overview Process
- (FINAL) How to Input Data for the Final Walk Through in the M1 Solutions Software
- (RMO) Resident Move-out Inspection Overview Process
- (RMI) Resident Move-In Inspection Overview Process
- (RMI / RMO) How to Input Data for a Move-in / Move-out Inspection
- Move-in & Move-out Inspections
- Exterior Inspection Overview Process
- Exterior Inspection & Violation History Overview
- Exterior Inspection Tablet Overview
- Annual Inspection Overview Process
- Annual Inspection Tablet Overview
- How to Input Data for the ANNUAL Inspection in the M1 Solutions Software
- The Property Inspector Van & Its Components
- How to Install a Premier Sign Post from Lowen Sign Company
- Work Order Management
- How to Create a New Work Order
- How to Create a New Job Estimate
- How to Transfer the Job Estimate to Work Order
- How to Review the Resident Move-in Ledger
- Yard Signs in the Property Inspector's Van
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Reports Used by Maintenance Division