Leasing Training Checklist

The following are subjects that will be covered in your Leasing Training.  It is important that you take notes as needed.  These will be your personal reference materials from now on. 

 

  • Job Description of Duties Expected to Perform
  • Review Goals
  • Learning all Aspects of Computer
  • Taking Leasing Calls;  Filling out the Prospective Resident Inquiry Detail / PRI
  • Logging Calls
  • Setting Appointments & Scheduling in Appointment Calendar
  • Follow Up Calls Using the Prospective Resident Inquiry Detail / PRI
  • Logging Appointments in Calendar
  • How to Conduct Office Appointments
  • Using Internet With Prospective Tenants
  • Using Alternative Choices
  • Closing with Tye-downs
  • Taking the Application
  • Following the Checklist For Processing a Prospective Resident (APPACs )
  • Cash Log
  • Processing the Application through the Leasing Dashboard
  • The Process of Preparing for and Taking a Holding Deposit
  • Preparing the Rental Agreement
  • Rental Agreement Presentation With the Resident
  • Reputation management
  • Scheduling a Move-In Inspection
  • Scheduling a  Re-key Work Order 
  • Taking Rents