NOTE: Always have the M1 application and the PRI open at all times.

SMILE. Stand up and greet the client, offer to shake the client’s hand. Introduce yourself. “Hi, my name is Ron, and yours is…?”

1. Go through PRI and pre-qualify.
2. Advise resident of office hours.
3. I provided you with a customized list that fits you and your family. Sometimes we will find you a home the first time out, but more often than not, it might take a little work to find the right one for you and your family. Some of our homes are ready for move-in, some are having work being done and some still have residents living in them or the resident just moved out and work has not yet been started. These may be a little rough around the edges. We have more houses to offer than anyone, so if the first three homes I have for you to look at are not right for you, let’s talk about it afterwards so we can make sure you get the house you are looking for. We have 2-5 houses that become available every week, so I’m confident I can find the right home for you. I will be working for you until we find one.
4. I will give you maps of the area so it is easy to get to the homes to look at them. It will save you time. You may also use your own GPS device if you would like.
5. I will give you a list of all the schools and phone numbers to make it quick and simple.
6. I will be giving you a list of all the local utilities so hook up is fast and convenient.
7. We make sure you have a nice clean home when you move in. Our homes are used homes but we make sure they are clean and sanitized.
8. Within the first 14 days after you move in, we do a move-in check list with you so all items of concern can be noted. There will always be a couple of items that need attention.
9. We will change all the exterior locks (deadbolts) prior to your move in for your family’s security.
10. Repairs are taken care of very quickly. We email all work orders to the contractor and they will contact you directly to schedule the work.
11. As you can see, we have the majority of quality homes on the market for rent. What this means to you is convenience and you won’t have to fill out five different applications at five different locations/companies.
12. Our application process is very quick and hassle free.
13. We will give you renters insurance information so your personal belongings are protected before you move-in.
14. You will be working with me from this point until the day you move in. Once you move in, I will set you up with the Operations Department.