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Job Description and Requirements
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First Impressions
Topics
Downloadable PDF Manual
1
Leasing Manual PDF Download Page
Introduction
1
Introduction
Getting Started
17
Leasing Consultant Job Flow Visualized
Leasing Training Checklist
Job Description Breakdowns
Job Description and Requirements
Leasing Consultant Goals
First Impressions
Listening Skills
Keyword Responses For A Positive Customer Service Experience
Scripts Are They Really Necessary?
Leasing Stadium Speech for New Owners
FAQ- Frequently Asked Leasing Questions and Answers
Sending Blind Emails To Your Prospective Clients
Why Should A Client Rent From Our Company
Features And Benefits
Successful Elements
Office Etiquette
Phone Etiquette
Initial 100 Days of Training
22
The First 100 Days for Leasing Consultant / Applications
Study Guide - 100 Most Asked Q&As in a Property Management Company Test
M1 Solutions Software Overview
One Touch System
Review of the Leasing Training Manual
Availability Dates / Rehab Process Algorithm
(LMS) Leasing Maintenance Status
(ILR) Internal Leasing Report
(PFR) Property For Rent Report
(RML) Resident Move-in Ledger
Study Guide for Management Agreement Test
Study Guide for Rental Agreement Test
Keyboard System
Overcoming Objections
Additional Techniques For Overcoming Objections
Leasing Process Workflow Training - Outlined
New Prospective Resident Call / PRI
Application Qualifications
Planning Ahead
Rently Training
Rent Range Report
Monthly Calendar of Leasing Tasks
Process of a Prospective Resident
22
Leasing Process Workflow Training - Outlined
Checklist for Processing a New Prospective Resident
Prospective Resident Inquiry (PRI)
New Prospective Resident Call / PRI
PRI Phone Process
Setting The Appointment
Appointment In The Office
Viewing The Properties
Asking For The Application
Add and Submit an Application Online
After A Prospective Resident Views One Or More Properties
Processing New Applications
Holding Deposit
Preparation Of A New Lease
Items to be inserted into Lease Form
Signing Up a New Resident - Celebration Packet
Signing The Lease
New Resident Leasing Presentation - Version 3.0
New Resident Leasing Presentation - Version 2.0
Reputation Management
Having A Locksmith Change The Locks
Pay Lease CheckFreePay Card
Reports Used by the Leasing Division
7
Reports
(ILR) Internal Leasing Report
(PFR) Property For Rent Report
(RML) Resident Move-in Ledger
Prospective Resident Ledger Form (PRLED)
Leasing Evaluation Form (Performance Chart)
Leasing Application Processing Report ( a.k.a. "the Redbook")
Software Training Tutorials
10
Adding A Property For Rent
Introduction to the Prospective Resident Inquiry / PRI - Orientation
List of Prospective Residents / PRI
Upload Files to a Submitted Application
How to Generate a Credit Screening Report
Introduction to the Application Evaluation Detail Screen
Introduction & Use of the Lease Input Detail Screen
Generate Landlord and Employer Verifications
Generate Debt to Income Calculations
Generate Credit Screen Ratios
Training Process Videos
14
Leasing Division Work Station
How to Generate the Internal Leasing Report (ILR)
How to Generate the Resident Move-In Ledger Report (RML)
How to Generate the Property For Rent Report (PFR)
How to Add a New Prospective Resident / PRI
How to Upload Files to a Submitted Application
How to Add a New Prospective Resident / PRI
How to Upload Files to a Submitted Application
How to Navigate the Application Dashboard
How to Navigate the Application Evaluation Screen
How to Generate a Landlord or Employer Verification
How to Generate a Credit Screening Report
How to Generate the Debt to Income Calculations and Credit Screen Ratios
How to Navigate and Use the Lease Input Detail
Reviews
5
Setting Up the Lease Signing Computer Desk Top with Shortcut Links to your Google Reviews Page
Google My Business Account
Setting Up the Lease Signing Computer Desk Top with Shortcut Links to your Yelp Reviews Page
Review Us Instructions Display
Getting the Review
Rently Showings
1
Rently Training
Last Updated
Jul 20, 2017
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Other Resources
Software Help & Training
Software Training Manual
Software Training Videos
Reports Manual
Training Manuals
Accounting Manual
Client Coordinator Manual
Employee Handbook
Employment Manual
Leasing Manual
Legal Manual
Maintenance Manual
New Property Accounts Manual
Pre-Opening Manual
Reputation Management
Resource Manual
Vendor Manual