Congratulations on being chosen as a Leasing Specialist.  Your Supervisor feels you have the skills necessary to assist clients in their search for their family’s home.  This is a key position because you are the client’s first contact and must reflect the high quality of customer service with which the company prides itself.  Nothing can happen until a property is leased.  If there is no rent, then the property owner receives no money, and the company won’t either. The rent is what provides the income to pay your salary.  We are confident this training will provide you with the tools you need to succeed and gain your clients' trust.

This manual and study guide are designed to remind you of the importance of knowing your inventory, listening to your clients' needs, overcoming their objections, and closing the sale.

Before you can begin assisting a client, you will be trained on how to talk to your client most effectively using a set dialogue or “script.” We will demonstrate the benefits of using a script by asking the client to look at the property and ALWAYS ask…ASK…ASK for an application.

Clients depend on your expertise to assist them in their search for a home.  We will review all the benefits the company offers your clients and the peace of mind they will receive due to choosing our company.

You will be very satisfied knowing you have helped your clients choose a home that suits their needs. In doing so, you will also be building a career and will be eligible to receive rewards and recognition when you meet or exceed your goals.