Viewing The Properties
This process may vary on your location.......
Once the prospective resident decides on which properties they will look at, you can map out a route through Mapquest that will assist them in viewing the properties and enable them to return to the office with little frustration.
Before keys can be checked out to a prospective client you must do the following:
VACANT PROPERTIES:
- Be sure the property is vacant.
- Verify the property inspector has completed his first walk-thru.
- Have resident sign their PRI form, noting time they are expected to return to the office.
- Collect $50 in cash for each key or keep credit card until they return for each key checked out. (Can check out maximum of 3 sets of keys with a credit card deposit.)
- Make copy of their driver’s license.
RESIDENT OCCUPIED PROPERTIES:
- Call resident and make an appointment to show the property. Immediately thank the resident for their cooperation and give them name of prospective resident that will be coming to see the property.
- If arrangements have been made that property can be shown while resident is not home, you must personally show the property.
- If resident does not respond to your request in time to show property, you can post a 24-Hour Notice to enter the property the next day, etc. to personally show the property.
- If resident is not cooperative in showing the property, they will be fined per their lease agreement. If you have a resident who refuses to show the property or allow the home to be shown, please notify your manager immediately.
OWNER OCCUPIED PROPERTIES:
- Always personally show the property.
- Call the owner to schedule an appointment.
- DO NOT let the prospective resident know that the owner is the one residing in the property.