Hiring Process
1. Put a scripted Ad on Indeed and ZipRecruiter for all Divisions
A. Client Coordinator (Receptionist)
B. Leasing (Real Estate License preferred, Current Driver’s license, and vehicle insurance)
C. Accounting/Bookkeeping/Customer Service
D. Maintenance Coordinator aka Property Inspector / Property Manager (clean DMV, current Driver’s license, and vehicle insurance)
E. Manager (Real Estate License required, current Driver’s license and vehicle insurance)
F. New Property Account Sales (Real Estate License required, current Driver’s license and vehicle insurance)
2. Review resumes; looking for candidates that best meet the requirements of needed position.
3. Use Phone Interview Questions form to conduct interview. (If you feel they are a quality prospect then set appointment for them to come in)
4.Have them come in and take all of Your Company tests. Note: most of the test can be done from home before they even come into the office.
A. DISC (We highly recommend the Abelson Group testing http://theabelsongroup.com/ )
B. BankCode (We highly recommend http://www.mybankcode.com/discoveryourcode)
C. Typing test (minimum 35 WPM)-this can be done online for free at www.typingtest.com
D. Determine by how well they follow your instructions in testing will indicate how they will follow your process and systems
E. You will see if they can retain information in the Reading comprehension test
F. Work ethic test / Situational Testing
G. Run Credit Check & Background Check
5. Tabulate results from testing and call references. If references check out then set appointment with owner or manager for final interview (if applicable). Yes, check references before you spend your time interviewing them.
6. Interview with Owner/Manager if they pass the A-F testing. Note for a manager you would want to have 3-5 meetings before you hired them. (Use Interview questions)
7. Put together offer for Applicant - See Salary and Bonus plans (Accounting, Leasing Consultant, Maintenance, New Property Account Rep)
8. Final interview with Owner or Manager if you’re a large company (If applicable)
(List of some of the same questions that the personnel department asked to see if their answers match up)
Go over the position contract with the applicant
Optional: Present them with an offer to join your firm at the end of the interview; or tell them you are still interviewing a few other applicants and you will be notified shortly if they are chosen.