A. We have found that it is a fair and equitable amount for both the residents and the property owners. Owners always want a higher amount collected and residents of course a lower amount. Legally we are able to charge up to 200% of the rent.

A. Each property we manage is individually owned, so each homeowner offers different items they will include with the rent depending on their cash flow. If the owner would be willing to include it, how much more would you be willing to pay in rent?

A. We have found that the amount is a fair amount in comparison to what other companies charge. Our fee covers our hard costs that we incur to cover the costs to pull credit as well as the labor that is used in verifying all of your information and getting you qualified.

A. Property values as well have rents continue to rise. We do not set the rent rates as they are set by current market conditions and comparables in the area. If this property is not comfortable for you and your budget, I may have other properties available that may be better suited.

A. (If work has not started) Let me check to see if our property inspector has finalized the job estimate which is the list of recommended repairs to the owner and I can go over what we have recommended to be done.

A. That depends on the condition and the age of the carpeting. Normally if the carpet is not severely damaged, the carpeting is deep cleaned first. If the damage after cleaning affects the over-all cleanliness and doesn’t meet our minimum standards, then we will recommend the replacement.

A. Unfortunately, I am not able to answer that as each property is different and it depends on the market conditions a year from now. When your lease is about 30 days prior to expiring, we do a rental evaluation and run the comparables in your area. You then will normally be given two options of renewal, 1) a lease renewal rent rate that may be the same or slightly higher depending on the market conditions and 2) a higher rent rate if you choose a month to month option. We encourage our owners to keep the rent increases at a minimum each year to retain our residents in hope that you stay long term.

A. Unfortunately, we have additional court searches & identity matches that are ran by our credit agency that may not appear on your credit report. It’s part of our qualifying process as we run independent reports to verify all credit reports ran are the same type.

B. If you are concerned about your credit and want to make sure you would qualify with us before spending the application fee; you are welcome to bring your copy into our office so we may review it. We should be able to get a general idea of looking at your credit if you should qualify providing that no other derogatory concerns come up in our extended search.

A. Before we put a property on the market for rent, we do a title search to verify there are no notices of delinquency filed on the property. We have no guarantee later if the homeowner stops making their payments months later, however as of now, all is showing current.

A. We are unable to authorize you to change the existing paint color due to liability reasons. For example: If someone gets hurt by falling off a ladder or if paint is spilled on the carpeting and damages are incurred. We do however require that the property is returned in the same condition when vacating (less normal wear and tear).

A. Typically it takes 24-48 hours to qualify an application once we receive it depending on how much information is provided to us at the time the application is turned in.

A. We have found that in doing our extensive screening process and with following Fair Housing Laws, that our screening process is very thorough and timely to the prospective residents.

A. Per your agreement and well as the rental agreement, we need to have all communication through Management One. This way there is only one person managing the property and to avoid potential conflicts later.

A. There is no guarantee that pets will remain outdoors, however if we do our regular inspections to verify there are no signs of pets indoors. Also, if our vendors service the property, they also are our eyes to notify us if there are signs of pets indoors.

A. On average our properties take 30-45 days to rent depending on the availability date and the condition of the property.

A. If we are getting a lot of activity, that doesn’t warrant raising the rent, it means we are priced right to rent your property timely and to a qualified resident.

A. Sure, they make at least 3 times the monthly rent, their debt ratio is X and they work at X.

A. No, we are unable to discriminate against race, gender, children, etc.

A. The residents have X children. We are unable to discriminate against children.

A. We qualify the first come first serve to stay in compliance with Fair Housing Laws.

A. We have found over 25 years that by taking a copy of the prospect’s drivers license, obtaining a deposit for the key, limiting the prospect to 1 hour to have the keys checked out and by having them sign a document that gives them only the rights to view the property, we haven’t had any challenges with prospects damaging properties.

A. Yes, we can personally show your property and if that is what you choose, you will limit the ability to show your property by at least 25%. We have found that prospects like to view the property on their own and we are also not limited on the time frame we are able to show your property.